Category: Training & Education
Articles offered in the “Training & Education” category are from experienced professional training experts. Each article is designed to stimulate ideas and actions to encourage employee engagement and provide an enhanced employee experience
After many years of business travel in and out of our country’s largest cities, I finally had the opportunity to visit our nation’s Capital as a tourist. If you have never experienced Washington it...
There are times when technology change is only being discussed. There are other times when change is exploding into our lives and bringing about radical change every day. Now is the time to Rethink...
Over the past years, technology has progressed at an astonishing rate, reshaping the way we work and play in ways we could hardly imagine. From groundbreaking innovations to everyday conveniences, these advances have become...
Let’s define our terms. The so-called millennial generation (also called “Generation Y”) includes people born between 1980 and 1998. For today’s post, however, I will focus on people born between about 1990 and 1995....
Years ago, someone asked the legendary hotel owner J.W. “Bill” Marriott, “How do you train your hotel team members to be so friendly?” In his famous reply, Marriott answered, “We hire friendly people.” How else can you say it more clearly ....
What we should know about Millennials and Generation Z Everyone seems to be asking the question – What’s the difference between Millennials and Generation Z? Business owners, top corporate executives, middle managers and just...
By Barry Lenson Author’s note: Most blog posts offer advice. (“Do this . . . do that.”) This post is different, because instead of offering advice, I am asking you readers to help me...
By Evan Hackel You have a group of trainees. You have things you want to teach them – skills, behaviors, or information you want them to absorb and use. That’s the usual situation before most companies start to design training. But what...
By Evan Hackel An executive I know hired a young woman for his marketing department and put her to work managing some current campaigns. Then he found out 18 months later that she was...
By: Bob Dearing, CFE I know what you are thinking, “Oh no, here we go again with another article on the evils of the millennial generation.” Your suspicions are understandable but that is not...
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