Author: Bob Dearing, CFE

Inside the Caffeine Chaos – A Starbucks Story

If you are like me, and millions of other people, I enjoy reading posts on Facebook, X (formerly known as Twitter), Snapchat, and other social media outlets. Some are informative, educational, and humorous while...

What Happens When Systems Fail

When systems depend on human vigilance, they will fail. Build a process you can trust. Don’t look for past precedents when there may not be any. The story It was a particularly busy day...